NOTE: All prices specified in the following are exclusive VAT / Taxes.
Our licence fee has been designed to be flexible, scalable and reduce based on volume. It comprises of the following components:
The base licence is made up of one or more of the following base licence components and covers the following:
- Access to the product
- Access to new features
- Access to maintenance releases (i.e fixes)
- Access to support [Support Lite licence - see Support Licence]
Own Network with integration and fulfilment ability
Unlimited inbound integrations
Unlimited external fulfillers
If not purchased with Own Network then will be a fulfiller on MyProductStreet
Includes 1 x Shipping Provider connection
Producer Lite - Email orders
Receive orders by email ONLY (i.e no Production Workflow)
|Own branded reseller app
NOTE: Producer and Producer Lite are mutually exclusive.
Cover the costs of hosting, management and monitoring of the products created and assets uploaded (i.e. product images etc.) by your Resellers. This is a calculation based on the number of products your Resellers have created multipled by a hosting factor. For example: 1000 products X 0.0005 = £0.50.
The current available modules are as follows:
|Ability to processing images in batches to improve performance
|1 x Additional Shipping Provider Connection
|An additional connection to a shipping gateway, such as Stamps, Royal Mail etc.
|1 x Outgoing Integration
|A connection to an external system.
|To be confirmed
|Inventory management system.
Per Item Fee
The Per Item Fee which is calculated based on the origin. This is due to the extra processing and functionality needed.
- Per Item Fee - Integrator originated orders
- Per Item Fee - Reseller App originated orders
Integrator originated orders (i.e. items NOT for products created by our Reseller App)
The following figures are based on the number of items processed in the previous month.
|From total items processed per calendar month
|To total items processed per calendar month
|Our Per Item £
Reseller App originated orders (i.e. items for products created by our Reseller App)
The following figures are based on the production charge of an individual item. They increase in bands to recognise the extra processing and storage needed for larger products and images that are produced on-demand.
|Product production charge ranges
|Our charge %
|£0.00 to £1.00
|£1.01 to £3.00
|£3.01 to £5.00
|£5.01 to £9.00
|£9.01 to £11.00
|£11.01 to £15.00
|£15.01 to £21.00
|£21.01 to £50.00
|£50.01 to £100.00
|Free and included in all Base Licences
All tickets will be progressed under reasonable efforts with standard priority. At busy times this may mean a longer wait time for the ticket to be addressed.
You can choose 5 tickets to be picked up at "high" priority. We will also endeavour to respond within an hour when raised within work hours.
Requests For Change
We appreciate all feedback and requests for change. We internally assess all feedback and select some feedback to add to our work plan. You can accelerate items on our work plan to get them sooner for a fee, and fully fund changes that we would not otherwise implement.
|Change we deem will benefit other customers
|Change, funded by us, and added to our Roadmap
|Change Acceleration Fee
|% of cost of change
|Where the change is funded by us and the customer wants it sooner than we have scheduled. An accelartion fee can be paid to move the change in the plan to an agreeable time.
|Change we deem will NOT benefit other customers
|£ full cost of change
|Change, funded by the customer